I have 3 years of experience in Customer Success/Account Management and People Management. I’m looking for roles in these areas that allow me to work cross-functionally with other departments so I can grow my skillset and add value to not only customers and revenue, but also the operational and analytical side of the business.
projects & Skills
Digital and Traditional Marketing - Used Pinterest Analytics and partner insights to develop detailed marketing strageties for ~80 advertisers, increasing Pinterest ROI by ~40% across book of business.
Data Analysis and Forecasting - Utilized Salesforce and Tableau to analyze 500 accounts and build 10 books of business for my team of Account Managers based on previous revenue and projected growth/decline of accounts.
People Management - Developed top talent through mentorship and collaborative coaching, resulting in 8 of my 14 direct reports receiving upward promotions in the span of 1 year.
Recent project success
Covid-19 impact
I got an email from the CEO and a calendar invite for about 20 minutes later. I and 249 others joined a Zoom meeting where the CEO appeared, apologized, and told us he couldn’t afford us anymore and had to lay us off to save the business.
more profile details coming soon...
Intro video
Watch a summary of their experience, what they're looking for, and about a recent successful project.
references
Recommendations from teammates
Trey has a great combination of experience driving SMB revenue, helping customers be successful, and leading account management teams. He has an analytical focus and is someone who can help bridge the priorities of revenue and product teams.
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