I am an experienced customer success and sales manager with 5 years of experience in roles at Hipcamp, a Series B startup backed by Benchmark and A16Z; LinkedIn; and Pledge 1%, a non-profit focused on philanthropy in tech. At Hipcamp, I increased camping host acquisition in our highest priority markets (Northern California) by 20% from April to June 2019, just a few months after I started. My speciality is customer engagement, but I also have a strong understanding of business strategy and operations, having completed the highly-selective business leadership rotational program through LinkedIn. I'm looking for a new role at a mission-driven company.
COVID19 severely impacted our business as camping bookings dramatically decreased and a significant portion of our company was laid off. As a more recent employee on the customer-facing side, I was let go. I loved my job and the mission of Hipcamp, and I'm hoping to find another role where I can work with customers to get value out of a product I love.
Molly stands out as a highly-personable team player. She's high-aptitude and has been successful at a range of companies, from public to early-stage startups and a non-profit. I also have connections from Hipcamp and LinkedIn that highly recommend Molly.
-Emily Kramer
